Highlights
  • Samsung India has started a new loyalty program for Indian customers
  • There is a new referral program as well that allows both the referrer and referee to avail discounts on qualifying devices.
  • Customers can directly interact with Samsung via the new WhatsApp Chatbot. 

Samsung has announced a few new offers for its loyal customers and to make some of its premium smartphones more attractive. The first initiative is a loyalty program that rewards buyers for purchasing smartphones above Rs 15,000 from the Samsung Smart Cafe or Samsung Smart Plaza. Qualifying purchases will net customers three vouchers up to Rs 6,000 which can be redeemed at any of the portals mentioned above. The vouchers will only be valid till the end of December 2020. It will also allow users fast-track access to a higher membership tier that offers additional benefits. 

Also read: Samsung Galaxy S21+ renders show off design; Galaxy S21 series prices tipped as well

The next initiative Samsung has in mind for Indian customers is a referral program. Existing Samsung customers can refer their family and friends to make a purchase from qualifying Samsung stores. If a valid transaction is made, both the referrer and referee get a voucher from Samsung, which can be redeemed for future purchases. However, the program is only valid on select products, the details of which you can find below. 

Samsung Product Referer reward Referee reward
Galaxy Z Fold2 5G, Galaxy Z Fold, Galaxy Z Flip Rs 2,500 Rs 3,500
Galaxy Note 20 series, Galaxy Note10, Galaxy Note10+, Galaxy S20 series, Galaxy S10+, Galaxy S10, Galaxy S10E Rs 1,500 Rs 2,000
Galaxy S10 Lite and Galaxy Note10 Lite Rs 1,000 Rs 1,500


Out-of-warranty Galaxy smartphones can now be redeemed for a 5 percent discount on a future purchase. This will be quite useful for consumers who have old Samsung smartphones lying about. Lastly, Samsung has also made it a lot easier for customers to get in touch with Samsung stores. Users can contact the company via the WhatsApp chatbot (+919870494949) and buy directly from a nearby store, book a doorstep demo, enquire about future product launches, and more. 



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